FAQs

Find answers to our most frequently asked questions.

All questions regarding shipments and track & trace.

Shipping & Tracking

How long does shipping take?

All orders are dispatched within 1-2 business days.

Delivery typically takes 5–9 business days, depending on your location.

You will receive full tracking details at checkout and by email once your order ships.

Will I receive tracking information?

Yes. You will receive full tracking details at checkout and by email once your order ships.

Do you ship internationally?

We ship worldwide. Shipping rates and estimated delivery times are shown at checkout.

Can I change my shipping address after placing an order?

If your order has not yet been processed, we may be able to update the address. Please contact us as soon as possible.

How can I track my order?

We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.

Learn more about our Exchange and return policy as well as the products warranty.

Returns & Exchange

What is your return policy?

We offer a 14-day return or exchange policy after delivery if you are not happy with your order for any reason.
Items must be unworn, unwashed, and in original condition.

Do you offer exchanges?

Yes. If you need a different size, you may request an exchange within the return window

How do I start a return?

Contact our support team with your order number, and we will guide you through the process.

When will I receive my refund?

Refunds are processed once returned items are received and inspected. Funds typically appear within 3–5 business days for the bank to process this.

Here you will find all the related questions for products.

Product & Store Information

How does the fit run?

Our pieces are designed with a clean, tailored silhouette that balances structure and comfort. Please refer to the size guide of the specific garment for measurements.

If unsure, we recommend going 1 size bigger.

What materials are used?

We prioritize thoughtful materials selected for comfort, durability, and long-term wear. Exact fabric composition is listed on each product page.

How can I pay?

We currently offer the following trusted payment methods.

• All credit card types (VIsa, Mastercard, American Express, Discovery)
• PayPal
• Apple Pay
• Google Pay
• Amazon Pay

We have taken extra measurements to make sure each checkout is done encrypted & safe.

Where are the products made?

We have a broad selection of products and to make sure we can offer you fair pricing while maintaining great quality, we source our fabrics and materials on a global scale as each fabric might be cheaper in a different market.

#COVENANT